F&B Assistant – Firepit
We are on the hunt for a Food and Beverage Assistant to join our Firepit Restaurant team.
Responsibilities:
- Provide a warm welcome and excellent customer service to all guests
- Take food and drink orders accurately and serve items efficiently, being able to confidently explain our menu and food concept
- Take reservation bookings over the phone or in person
- Set up dining areas and bars before service
- Clear tables and maintain cleanliness in dining areas
- Assist in the preparation of drinks and simple food items as required
- Process payments and handle cash/ card transactions
- Ensure all health, safety, and hygiene regulations are followed
- Replenish stock and supplies in service areas
- Work closely with kitchen staff to ensure smooth service
- Respond to customer queries professionally
- Handling customer complaints, escalating to a manager when necessary
- Assist with closing down procedures
To apply, please contact manager.firepit@cavehotels.com