Coronavirus FAQs
COVID-19 Update.
Welcome back to Cave Hotels & Golf Resort, please see below the responses for our most asked Covid-19 related queries.
Thank you for your understanding and we hope you enjoy your stay.
On arrival you will be asked to authenticate your temperature using the wall mounted thermo device. Once Authenticated we welcome you to sanitise your hands using the sanitiser provided face coverings are mandatory in our public areas, if you do not have a mask just ask at reception and they will provide you with one.
Our team will be ready to welcome you when you arrive, we kindly ask guests to observe social distancing in the lobby area at busy check in times.Please bear with us in busy periods, our team will do their best to check you in promptly however check in can be very busy, and may take longer than normal with the new procedures we have in place for your comfort and safety, we may ask you to take a seat to avoid overcrowding at the front desk.
As part of our COVID-19 Secure policy we will not be offering a porter service at this time.
Our Pool and Spa Area is now fully open!
Breakfast will be cooked to order.
Due to our reduced capacity in the restaurant we are asking guests to pre book their table for breakfast.
Our Firepit Restaurant is open, we are following the government guidelines and therefore social distancing measures are in place, this means we have a reduced capacity. Maximum of six people per table from 2 households across all service periods. Groups congregating of more than six will be asked be encouraged to respect social distancing.
Guests will be asked to comply with the Track & Trace system in place upon their visit. Contactless payments are encouraged.
Menu – To eliminate touch points we have added our menus to QR Codes, just use your smartphone to scan and view the menu.
Due to the latest Government Guideline’s our Restaurant and Bars will now close at 22.00hrs
Our Korean Cowgirl is now moving in house. You can now order our Korean Cowgirl dishes and eat them in the comfort of our outside decking area.
See our menu here
The Korean Cowgirl Menu
Our decking area is open from 07:00 until 21:00 Offering breakfasts and light bites from our Lounge menu and serving delicious Korean Cowgirl dishes from 12:00 until 21:00.
We are following the government guidelines and have social distancing measures in place which includes a reduced capacity.
We can offer a maximum of 6 people to a table.
We ask our guests to please pay by card where possible to avoid cash handling.
If you would like to discuss a wedding enquiry or for further details, please contact our Events Team.
Social Events and Private dining events are currently not permitted
Please bear with us while we navigate and find our way through this new normal and carry out the extra measures required to allow our guests to stay with us safely.
We are experiencing a very high volume of calls, emails and messages, we are a small team and are working hard to get back to you to answer your questions and queries, we appreciate your understanding and patience while we work our way through your enquiries.
Tee times as normal with names of all players taken and a max of 4 people teeing off at any one time.
Track and Trace point in the driving range and, separately, the shop; checked by staff hourly.
All touch points (rakes, ball cleaners) removed; staff informing payers to not to touch flags.
Buggy keys handed to customer via a box, keys cleansed.
All golf group food as takeaway, including just hot drink stations.
Contactless payments encouraged.
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